ApiFlux Terms of Service

Version: v0.1
Last updated: 2026-07-16
Website: https://apiflux.ai/

Translation notice: This English version is a working translation pending professional review.

Important: These Terms are an operating document for the website and do not constitute legal advice to any user.

Operator and legal information

Operator: NovaSpan LLC
Company type: Wyoming limited liability company
Wyoming entity ID: 2026-001982697
Registered and mailing address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Registered agent: Registered Agents Inc
Customer support and online notices: https://apiflux.ai/contact
Governing law: the laws of the State of Wyoming and applicable United States federal law
Dispute forum: state courts in Sheridan County, Wyoming, or the United States District Court for the District of Wyoming where it has jurisdiction
Minimum age: 18 and the legal age to enter into a contract where the user lives
Liability cap: the greater of the fees actually paid for the relevant service during the 12 months before the event giving rise to the claim or USD 100

1. Acceptance and scope

These Terms of Service (“Terms”) form a legally binding agreement between the user and NovaSpan LLC (“ApiFlux,” “we,” “us,” or “our”). By visiting the website, registering an account, creating or using an API Key, adding funds, redeeming credit, calling the API, or otherwise using ApiFlux, the user confirms that they have read, understood, and agreed to these Terms, the Privacy Policy, the Acceptable Use Policy, and applicable payment, refund, and support rules.

If a user acts for a company, institution, or other organization, the user represents that they have authority to accept these Terms for that organization, and “user” includes that organization. Do not use the service if you do not agree.

2. Service description

ApiFlux provides an API gateway and related console services for AI model traffic, including:

Access to multiple third-party AI models or providers through a unified interface compatible with OpenAI APIs;
API Key, account, balance, top-up, and usage management;
Model routing, automatic failover, rate or token limits, and policy controls;
Logs and observability for requests, usage, latency, errors, cost, and provider status;
The ApiFlux website, console, documentation, and other features introduced from time to time.

Available models, interfaces, functions, prices, regions, rate limits, and technical requirements are those stated on the website, console, or documentation at the relevant time. Some functions may be limited to particular users, plans, or enterprise customers.

3. Third-party models and services

ApiFlux may connect to OpenAI, Anthropic, Google, AWS, Microsoft, Mistral, Cohere, Hugging Face, Groq, Meta ecosystem models, and other third-party models, cloud platforms, routing channels, and providers (“Upstream Services”). Unless expressly stated in writing, ApiFlux is not an official agent, authorized reseller, partner, or joint operator of an Upstream Service.

Upstream model names, capabilities, content policies, prices, rate limits, context length, regional limits, and availability may change at any time. ApiFlux may select or switch an Upstream Service based on user configuration, price, latency, availability, compliance, security policy, or failover rules. Unless otherwise agreed in writing, we do not guarantee that a request will be handled by a particular model version, provider, channel, region, or infrastructure.

Users must also comply with the applicable terms and policies of the Upstream Service actually used. If these Terms conflict with an upstream requirement, the more restrictive legally valid requirement applies.

4. Accounts, age, and security

Users must be at least 18, must have reached the legal contracting age where they live, and must have legal capacity to enter into these Terms. Users must provide true, accurate, and complete information and keep it current.

Users are responsible for protecting accounts, passwords, API Keys, access tokens, redemption codes, and other credentials. They must not publish, sell, rent, transfer, or share them with an unauthorized person. Activity, calls, and charges made through a user's account or credentials are generally the user's responsibility. If credentials are exposed, an account is compromised, or other suspicious activity occurs, the user must immediately revoke or rotate the credentials and contact https://apiflux.ai/contact with “Security” at the start of the subject or message.

We may require email verification, two-factor authentication, identity verification, or payment verification, and may limit login, key creation, concurrency, call rate, or particular functions to protect security.

5. User content and data processing

“User Content” means prompts, messages, context, parameters, files, images, audio, code, model responses, and other data submitted, transmitted, or generated through the service.

Users retain the rights they lawfully hold in User Content. Users authorize us and processors necessary to provide the service to host, copy, transmit, process, and display User Content to the extent necessary to provide, protect, maintain, troubleshoot, and improve the service. This authorization does not transfer ownership of the content.

Users represent that they have the right to submit and process User Content, that the content and its use are lawful and non-infringing, and that they have provided required notices, obtained consent, or established another lawful basis. Users must not submit personal information, trade secrets, regulated data, or third-party confidential information they have no right to process. See the Privacy Policy for data categories, purposes, recipients, and retention.

6. Acceptable use

Users must comply with the ApiFlux Acceptable Use Policy and applicable law. Users must not:

Use the service for unlawful, fraudulent, infringing, harmful, abusive, or regulatory-evasion activity;
Bypass ApiFlux or upstream security measures, content policies, regional restrictions, rate limits, usage limits, or commercial restrictions;
Access, scan, test, interfere with, or damage the service or another user's or third party's system without authorization;
Create accounts in bulk, generate malicious traffic, use stolen payment methods, make abusive chargebacks, abuse promotions, or resell accounts, balances, redemption codes, or API Keys;
Use AI output as the sole basis for a high-impact medical, legal, financial, credit, employment, education, housing, or personal-safety decision.

7. Fees, balances, and taxes

ApiFlux may charge by token, request, model, channel, function, plan, or another method. Prices, units, minimum top-up, exchange rates, credit expiry, and restrictions are those displayed on the website, console, or order page when the transaction occurs.

Users authorize us and our payment providers to process payments. Unless expressly stated on a page, a prepaid balance is not a bank deposit, electronic money, or investment, does not earn interest, and cannot be transferred or redeemed for cash. Users must review currency, amount, and order information before payment and are responsible for applicable taxes, bank fees, payment charges, and foreign-exchange costs.

Billing is generally based on ApiFlux system records for the model, input/output tokens, cache, request result, and applicable price. Charges caused by network retries, interrupted streaming, or upstream billing rules are handled under the billing explanation in effect at that time. A user must dispute a bill within 30 calendar days of the relevant transaction and provide the request ID, time, and order details.

Refunds, balance expiry, promotional credit, and chargebacks are governed by the Payment, Supported Regions, Customer Support, and Security Notice.

8. Intellectual property and feedback

The ApiFlux website, console, interface design, software, documentation, trademarks, logos, and related content are owned by us or our licensors and protected by applicable intellectual-property law. Except for a limited, revocable, non-exclusive, and non-transferable right necessary to use the service normally, these Terms grant no other rights.

Users may provide suggestions or feedback. Unless otherwise agreed in writing, users allow us to use that feedback without restriction or payment, but we do not thereby acquire ownership of the user's confidential information or User Content.

9. Changes, maintenance, and availability

We may add, modify, limit, or discontinue part of the service for product, security, cost, upstream, legal, or operational reasons. Where reasonably practicable, we will notify users of a material adverse change.

We take reasonable steps to maintain the service but do not guarantee permanent availability, uninterrupted or error-free operation, no latency, or suitability for a particular purpose. Maintenance, upstream failures, network problems, traffic spikes, payment issues, risk controls, attacks, regulatory requirements, or force majeure may degrade the service, cause failed requests, or make it temporarily unavailable. Unless separately agreed in a written Service Level Agreement (SLA), we do not promise a particular uptime, response time, model quality, failover time, or recovery time.

10. Suspension and termination

Users may stop using the service or request account closure through available console methods. Before closure, users should export required records and resolve outstanding charges.

If we reasonably believe a user has violated these Terms or a policy, has unpaid amounts, fraud, chargebacks, security risk, legal risk, or upstream-compliance risk, or that continued service may harm ApiFlux, another user, or a third party, we may limit, suspend, or terminate the account, API Key, balance, requests, or a specific function. We may act without advance notice in an emergency.

After termination, the right to use the service ends immediately. Accrued payment obligations, intellectual-property provisions, disclaimers, liability limits, dispute provisions, and terms that by their nature should survive remain effective. Balances and refunds are handled under applicable payment rules and law.

11. AI output and disclaimers

AI models may produce inaccurate, incomplete, outdated, biased, infringing, unsafe, or offensive content, and identical inputs may produce different results. Users must perform human review and independent verification before using or publishing output and are responsible for decisions and consequences arising from its use.

To the maximum extent permitted by applicable law, the service is provided “as is” and “as available.” We disclaim express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, continued availability, and upstream-service performance. Warranties that law does not permit us to exclude remain unaffected.

12. Limitation of liability

To the maximum extent permitted by applicable law, ApiFlux and its affiliates, officers, employees, and suppliers are not liable for indirect, incidental, special, punitive, or consequential loss, or for loss of profit, revenue, goodwill, business opportunity, data, or business interruption, whether or not advised that such loss was possible.

ApiFlux's total liability arising from or relating to the service or these Terms will not exceed the greater of the amount actually paid by the user for the relevant service during the 12 months before the event giving rise to the claim or USD 100. This limit does not apply to willful misconduct, fraud, personal injury, or liability that law prohibits us from limiting.

13. Indemnity

To the extent permitted by law, the user will defend, indemnify, and hold harmless ApiFlux and its affiliates from third-party claims, losses, liabilities, and reasonable costs arising from the user's content, unlawful or prohibited use, breach of these Terms, infringement of third-party rights, or claims by the user's end users. We will provide timely notice and reasonably allow the user to participate in the defense. A settlement may not require us to admit liability or assume an ongoing obligation without our written consent.

14. Updates to these Terms

We may update these Terms for product, legal, upstream-policy, or operational reasons and will state the effective or last-updated date on this page. Where reasonably practicable, we will notify users through the website, console, or registered email of a change that materially and adversely affects user rights or obligations. Continued use after the update takes effect constitutes acceptance. Users who disagree must stop using the service and close their account.

15. General terms

Users may not assign these Terms without our written consent. We may assign them in connection with a reorganization, merger, asset sale, or transfer within our corporate group. If a provision is held invalid, the remaining provisions continue in effect. Failure to enforce a right is not a waiver. These Terms and incorporated policies form the entire agreement about the service. Where an enterprise order, SLA, or DPA conflicts with these Terms, the priority expressly agreed in the written document applies.

These Terms are governed by the laws of the State of Wyoming and applicable United States federal law, without regard to conflict-of-laws rules. Except where mandatory law provides otherwise, the parties irrevocably submit disputes to the state courts in Sheridan County, Wyoming, or the United States District Court for the District of Wyoming where it has jurisdiction, and consent to personal jurisdiction there. Mandatory consumer-protection law remains unaffected.

16. Contact us

Operator: NovaSpan LLC
Customer support and general notices: https://apiflux.ai/contact
Legal notices: submit an electronic copy through https://apiflux.ai/contact and mail the formal written notice to NovaSpan LLC, c/o Registered Agents Inc, 30 N Gould St Ste R, Sheridan, WY 82801, United States. Service of process remains subject to applicable law.